Illustration of a woman sitting on a couch holding a relaxed orange tabby cat on her lap while talking on a phone in a cozy living room with plants and a lamp in the background.

1. Make a booking

Call or email us to book your pet’s home euthanasia consultation.

After booking, you will receive a confirmation email from us with information about your booking and aftercare options provided by Edenhills.

Illustration of three people sitting on a sofa, engaging in a conversation in a cozy living room with a lamp, framed picture, and potted plant in the background.

2. Prepare for your consult

Discuss wishes and preferences with your family for how everyone wants to honour and say goodbye to your pet. Consider:
- Location for the procedure
- Aftercare preferences (i.e. cremation)
- Who will be present for the consultation
- What setting will make you and your pet most comfortable and at peace
- Memories and stories you may want to share

For recommendations on how to best prepare your home, please click here.

Illustration of a vet and a vet nurse in scrubs standing and talking to a woman at her doorway in a cozy living room.

3. Arrival of the vet team

A veterinarian and a veterinary nurse will arrive at the time of your booking. We will meet your family and your pet before explaining our process to everyone present. We welcome any questions anyone has, and will help the whole family feel comfortable and supported.

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4. Payment, consent, and aftercare wishes

Before proceeding with the consultation, we ask that your invoice be paid in full. We will also ask you to sign a consent form for the euthanasia procedure. If you have decided on aftercare and keepsake options please let our team know at this time. If you are still deciding, that is fine, however we will need your consent to have Edenhills contact you to ensure your aftercare wishes are met once you come to a decision.

Illustration of a family of three sitting on the floor with a sleeping orange tabby cat in a pet bed. They are in a cozy living room with plants, a lamp, and a picture frame in the background.

5. Make your pet comfortable

Together, we will make sure your pet’s final resting place is comfortable and free of any stressful triggers. We will ensure your pet feels safe and is surrounded by love.

Illustration of a family of three sitting on the floor with a sleeping orange tabby cat in a pet bed. A female veterinarian is next to the family. They are in a cozy living room with plants, a lamp, and a picture frame in the background.

6. The euthanasia procedure

Once everyone is comfortable and ready, our vet and nurse will start the euthanasia process. This usually begins with an injection of a sedative. You and your family can remain with your pet at all times.

For more detailed information on the euthanasia procedure, please click here.

Illustration of a person's hand holding a ginger cat's paw.

7. Take your time

Once your pet has passed and our vet has confirmed their heart has stopped, you and your family may want some final time with them. If not, that is perfectly fine. Once everyone is ready, our team will gently take your pet’s body out to our vehicle to be respectfully transported to the care of Edenhills.

If you choose to bury your pet at home, we have biodegradable burial bags available.

Illustration of a pet memorial box with a cat's face and paw print on it, placed on a wooden table in a cozy living room with plants and a sofa in the background.

8. Return of ashes and keepsakes

If you select private cremation with the return of ashes or any personal keepsake items, these will be delivered to your home as soon as they are ready.